When The Deal Turns Sour
(ACTIVITY-BASED WORKSHOP)
ACTIVITY-BASED WORKSHOP | CONSUMER PROTECTION
When The Deal Turns Sour
OBJECTIVE
This activity-based workshop covers hands-on activities and case studies on unfair sales practices, your rights under the Consumer Protection (Fair Trading) Act (CPFTA) and the Lemon Law, and who you can turn to in the event of disputes. You will also learn about the roles and responsibilities of real estate agents, the Council for Estate Agencies (CEA) and the Financial Industry Disputes Resolution Centre (FIDReC).
COURSE OUTLINE
- Scam vs Unfair Practices – Activity Case Studies
- Consumer Protection (Fair Trading) Act (CPFTA) – Case Study
- The Lemon Law – Activity Case Studies: Is it covered by Lemon Law?
- FIDREC and CEA
WHO SHOULD ATTEND
Those who want to have practical knowledge about unfair sales practices and rights as a consumer, understand more about the CPFTA, Lemon Law and avenues to seek recourse for victims of unfair business practices.
DURATION
1.5 Hour
OTHER LANGUAGES
Mandarin
Other Related Topics
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