When A Deal Turns Sour
(TALK)

OBJECTIVE
Learn about unfair sales practices and your rights under the Consumer Protection (Fair Trading) Act (CPFTA) and the Lemon Law. This talk will also cover the lease, sale and purchase of property, the role of the Council for Estate Agencies (CEA) and the role of Financial Industry Disputes Resolution Centre (FIDReC).

COURSE OUTLINE
• Consumer Protection (Fair Trading) Act (CPFTA)
• Role of Consumers Association of Singapore (CASE), Financial Industry Disputes Resolution Centre (FIDReC) and Council for Estate Agencies (CEA)
• Lemon Law

WHO SHOULD ATTEND
Those who want to learn about the CPFTA, Lemon Law and avenues to seek recourse for victims of unfair business practices.

DURATION
1 Hour

OTHER LANGUAGES
Mandarin

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